Service Status

AI Automation Platform Status

Current operational visibility for core Vertex services that power workflow automation and AI-driven orchestration for companies across industries.

Overall Status

All Systems Operational

No active incidents affecting AI automation delivery, workflow execution, or integration availability.

Workflow Orchestration Engine

Operational

30-day uptime: 99.97%

AI Agent Runtime

Operational

30-day uptime: 99.95%

Integration Connectors

Operational

30-day uptime: 99.93%

Monitoring and Alerting

Operational

30-day uptime: 99.99%

Incident Response Commitments

Detection

Automated checks detect workflow failures, connector errors, and abnormal latency patterns.

Escalation

Severity-based routing engages engineering and operations teams with defined runbooks.

Communication

Client updates are provided with transparent timelines, mitigations, and post-incident actions.